This policy is updated from time to time and was last updated on: 21st February 2022. The latest version is published on this page.
If you have any questions about this policy, please email us at
Jersey JE3 8DN
Willow Software gathers and uses certain information about individuals in order to provide products and services and to enable certain functions on this website.
Willow Software also collect information to better understand how visitors use this website and to present timely, relevant information to them.
Please note that, once you have read this Privacy Notice, continued browsing of this website will be taken as consent by you to the processing of your personal data as detailed below.
What data Willow Software gathers
Willow Software may collect the following information:
- Information input into contact forms, including email address and telephone number
- Demographic information, such as location and interests
- Website usage data
How Willow Software uses this data
Collecting this data helps Willow Software understand what you are searching for and enables Willow Software to deliver enhanced services.
Specifically, Willow Software may use data:
- For Willow Software's own internal records.
- To improve the services Willow Software provides.
- To contact you in response to a specific enquiry.
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
- Analyse the web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
- Test content on Willow Software's website. For example, 50% of users might see one piece of content, the other 50% a different piece of content.
- Cookies do not provide Willow Software with access to your computer or any information about you, other than that which you choose to share with Willow Software.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
To learn more about cookies and how they are used, visit About Cookies.
Controlling information about you
Willow Software will never lease, distribute or sell your personal information to third parties unless Willow Software has your permission or the law requires us to.
Any personal information Willow Software holds about you is stored and processed under our information security policy, in line with the Data Protection (Jersey) Law 2018.
Data collected from users of this website will be retained only for as long as necessary, and in accordance with Willow Software’s Data Protection policies.
Rights of data subjects
Part 6 of the Data Protection (Jersey) Law 2018 affords data subjects certain rights in respect of the personal data held on them by Willow Software. These include a right:
- of access to your personal data;
- for the correction of your personal data where inaccuracies have been identified;
- to require the erasure of your personal data; and
- to object / withdraw consent to the processing of your personal data.
If you wish to access, amend, delete or object / withdraw consent to the processing of any personal data held by Willow Software about you, please contact Willow Software by sending an email to
If you consider Willow Software has contravened or is likely to contravene the Data Protection (Jersey) Law 2018 and the contravention involves or affects, or is likely to affect, any right in respect of personal data relating to you, then you may make a complaint in writing to the Jersey Data Protection Authority (“DPA”). You may contact the DPA via email at
The Information Commissioner
Office of the Information Commissioner
5 Castle Street
Willow Software will always hold your information securely.
To prevent un-authorised disclosure or access to your information, Willow Software have implemented strong physical and electronic security safeguards.
Willow Software also follow stringent procedures to ensure Willow Software works with all personal data in line with the Data Protection (Jersey) Law 2018.
Links from our site
Willow Software's website may contain links to other websites.
Please note that Willow Software has no control of websites outside willowsoftware.co.uk "the Willow Software Limited website domain". If you provide information to a website to which Willow Software links, Willow Software is not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.
Willow Software aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data Willow Software holds about you and if you want it to be removed from our systems, please email us at
In certain circumstances, you have the following data protection rights:
0.1. the right to access, update or to delete the information Willow Software has on you;
0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
0.3. the right to object. You have the right to object to Willow Software's processing of your Personal Data;
0.4. the right of restriction. You have the right to request that Willow Software restrict the processing of your personal information;
0.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where Willow Software relies on your consent to process your personal information;
Please note that Willow Software may ask you to verify your identity before responding to such requests. Please note, Willow Software may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.
For more information, please contact your local data protection authority in the European Economic Area (EEA) for Jersey the address is: Office of the Information Commissioner, 2nd Floor, 5 Castle Street, St. Helier, Jersey JE2 3BT